CUSTOMER AGREEMENTS

Our Customer Agreement and Risk Warning Notice outlines rules and regulations regarding operating an account with Sporting Index.

Please view our Customer Agreement and Risk Warning Notice here.

SUPPLEMENTAL MOBILE TRADING TERMS

(1) All services accessed via the mobile trading platform are subject to the Customer Agreement and any supplemental rules which we may publish on our website relating to such services, including these rules, from time to time.

(2) It is your responsibility to ensure that you fully understand the operation of the mobile trading platform prior to its use, and consequently please carefully read the relevant mobile trading platform guide and any other information available on our website in advance of betting and contact us at the telephone should you need any help or assistance.

(3) You represent and warrant that you are aware and will comply with all legislative restrictions that apply to the electronic betting services that you use.

(4) You authorise us to act on any instruction given or appearing to be given by you using the mobile trading platform. Unless we agree otherwise with you, you will have no right to amend or revoke an instruction once received by us. You will be responsible for the genuineness and accuracy, both as to content and form, of any instruction received by us. We have no responsibility for transmissions that are not received by us.

We shall have no liability to you for any direct or indirect costs, claims, losses, damages, liabilities or expenses that you might suffer or incur as a result of access to our mobile trading platform by a third party unless this has arisen by reason of our negligence.

(5) You acknowledge we have the right, unilaterally and with immediate effect, to suspend or terminate (at any time, with or without cause or prior notice) all or any part of any mobile trading platform, or your access to it, to change the nature, composition or availability of it, or to change the limits we set on the betting you may conduct through it.

(6) We will do our best to make the mobile trading platform available when required by you, but we cannot promise that it will be available continuously as (a) errors and/or failure may occur in respect of technology, the internet may be subject to faults or events which may affect your access, and your systems, our systems or the systems of a third party you or we rely on may fail to work properly; and (b) we may need to suspend availability of the mobile trading platform for maintenance, repairs, upgrades or any development-related issues.

If this occurs during Trading Hours relevant to any of your bets we will be contactable via our advertised contact telephone numbers, and will provide you with prior notice of such suspension if possible.

(7) You are responsible for making sure that you are able to access the mobile trading platform when you need to, and maintaining the device so that it functions properly.

If you cannot access the mobile trading platform directly, then you will be able to contact us by telephone to request that we access the mobile trading platform on your behalf.

(8) Use of any high speed or automated mass data entry system with any betting platform will only be permitted with our prior written consent exercised in our sole discretion.

(9) Without prejudice to any other rules applicable to these service, we will have no liability to you in relation to any loss that you suffer as a result of any delay or defect in or failure of the whole or any part of our mobile trading platform. We will have no liability to you, whether in contract or in tort (including negligence) in the event that any virus or similar items are introduced into your mobile phone hardware or software via our mobile trading platform, provided that we have taken reasonable steps to prevent any such introduction.